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"Low income families are still paying more than wealthier families for basic goods and services – and energy bills are the worst offender… For a typical low income family, the extra they pay – called a poverty premium – has risen from an average of £1,000 in 2007 to £1,280 or more in 2010."
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"The Public Chairs' Forum (PCF) and the Institute for Government (IG) thinktank have published what they describe as a "practical guide for managing transitions", with contributions from senior public managers who have already gone through major change, including Stuart Holland, a project manager at the Hearing Aid Council, the body that last year published its own, online set of lessons about being abolished."
links for 2011-01-12
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